Content freshness

Keeping content up to date is a key part of maintaining a high-quality web estate. Getting publisjers to continually review content ensures relevance and accuracy, and helps to identify pages that are no longer needed.

Reviews

If a page doesn’t need any changes, you can mark it as reviewed instead. This will reset the review date, and the page will be considered fresh for the number of days defined in the review policy.

Comments can be added to reviews to provide feedback to the page owner, to ask for help from a UX team, and to record any issues that need to be addressed.

Reviews can also be failed, which will mark the page as stale and notify the page owner that it needs to be updated. If no action is taken, the page can be escalated to owners of parent pages, and eventually to the site owner.

Review policies

PageQA allows you to define policies for your pages that define how many days can elapse since the last edit before a page is considered stale. This is useful for ensuring that your content is kept up to date, and that any issues are identified and resolved in a timely manner.

Review policies cascade down the page hierarchy, so that the policy of a parent page is also the policy of all its child pages. This means that you can define a single policy for a section of your website, and it will apply to all the pages within it.

If no policy is defined for a page, PageQA will use a configurable default of 90 days.

Calculating freshness

A page is deemed fresh if the last edit or review was more recent than the number of days defined in the review policy.

Freshness can be aggregated for all children of a page, so that you can see at a glance how fresh a section of your website is. This is useful for identifying areas that need attention, and for prioritising your review efforts.

Freshness can also be calculated on a per-user basis, so that you can see how well individual publishers are keeping their content up to date.

Notifications

Automatically notify page owners when their pages are due for review, and send reminders in case they forget.

If publishers own a large number of pages, they’ll receive a single notification that lists all pages that need attention.

They’ll also receive a monthly summary of all their pages, so that they can see at a glance how well their content is being maintained and identify areas that need attention.